Author: CosmicTv

Cosmic

Update

Updates Today we have updated France, Australia, Caribbean, Movie-Pix added (own Category) Regional USA Channels, Ru5h Sports – To see the updated categorys you maybe need to reboot your box / disconnect / reconnect on the formuler in the mytvonline app. – also new added Argentina We are waiting for Arabic, PK, IND, and some…
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Important

IMPORTANT. This morning we will be replacing one of our downlink servers, We are waiting for the data center to bring it online any time, once online we have to put all of our configs onto the server, once done they will shutdown our old downlink server and bring online our new downlink server with…
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Notice

NOTICE ┬áThe app’s Smart STB and Smart IPTV on Smart TV’s no longer work well for most services. They have proven unreliable and we highly recommend not using them for any service you buy. They push updates, break everything, then blame the services when in fact it is always on their end. . Any new…
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Catchup

We have had a few reports about catchup and it appears that it still seems to be restarting streams often, so creating bad recordings (creating the loop some people are getting on catchup) To run some tests we have disabled catchup from some HD channels, this way we will know if a second server will…
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Updates

We have tried to flush the guide however it is still coming up 1 hour out so we have reached out to the company who make our guide as it could be that they still need to flush there data. We will update once we hear back. Today we are working on NL, USA, French,…
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Updates

UPDATES – CatchupAs expected the tv guide is now 1 hour out due to the clock changes, we will flush / clear the archive and re load the guide tomorrow Monday to fix this issue. – Portal Slow down (taking a while to switch pages)We have identified a issue been caused by cloudflare meaning when…
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We’ve got you covered..

In Light of the recent issues for the past week during the migration to a alternative software that didn’t work out and couldn’t handle our customer base, now that we are back working well and everything is now working apart from series, which is due to be added to the software soon. We will be…
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UPDATE

UPDATE — Catchup has now been enabled on all UK Channels for 7 Days. BE AWARE — If the clocks mess the tv guide up on Monday we will have to flush and reset the catch up, IF We do we will loose any recordings that have started from now, once we are happy it…
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Final Steps

NEXT STEP AND STAGES Today we are updating all NON UK Channels (will take some time get all back online) CATCHUP —- THIS WILL BE RE ENABLED ON MONDAY ALL BEEN WELL, THERE IS NO POINT ADDING BEFORE THE TIME CHANGE AT THE WEEKEND as all our long term customers know that this can cause…
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Complete

We started the migration in the background around 12.30 We have quite a few customers are already on the new software and running we did this to ensure that there was not a sudden rush of customers connecting. We ask customers to take there time to switch over so we can continue to monitor the…
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